If you’ve been a resident of planet Earth over the past couple of years, it’s been impossible to ignore the meteoric impact of AI on business-to-business (B2B) and consumer spaces. With the value of the global artificial intelligence market expected to reach $407 billion by the end of 2027, it’s clear that embracing AI is soon to be a non-negotiable necessity for any entrepreneur planning to be successful. Whether you’re already an early adopter of AI or you’re still figuring out its place in your tech stack, there will be countless opportunities to leverage AI and automation to stimulate your business growth in the coming years. Here are five ways that AI and automation are changing the future of entrepreneurship that all business leaders should be aware of.
Eliminating and Transforming Admin Tasks
If you’ve been running your business for even a short amount of time, you’ll know how easy it can be to become buried in admin tasks and allow a disproportionate amount of your day to be taken up by these jobs. When you constantly have to be reactive and fight many little admin fires, you’ll have less time for high-level decision-making and refining your long-term strategy.
One of the most universal intersections of AI and business is how it’s allowed business leaders to take over routine, time-consuming admin tasks, from general-purpose LLMs like ChatGPT to AI-enhanced task management platforms like Asana. When swamped entrepreneurs embrace this tech and find ways to eliminate or streamline admin tasks, they’ll unlock masses of time that can be invested in other areas and focus on the “bigger picture” tasks where their leadership skills have the most value.
Making Big Data Even More Valuable
Regardless of the niche or business size, leveraging big data has enormous potential for any entrepreneur looking to understand their processes better, analyze market trends, and learn from past mistakes. With the proliferation of AI tools, however, entrepreneurs can now go a step further to unlock the full potential of big data.
With access to vast data sets, businesses can feed more raw material into AI and machine learning systems, enabling them to derive relevant and specific insights about their business performance and channel this into predictive models that will help them make more robust plans for the future.
If, for example, all your sales have been logged through an online business account for several years, an AI model can use this financial data to identify trends when you have peaks and slumps in your sales volume and make recommendations on how to optimize your spending for healthier operating cash flow.
This is just one possible application of how big data and AI can work in tandem to help you get the most value possible from your data assets.
AI-Enhanced Marketing Personalisation
Personalization has been a major driving force in marketing for some time now, helping brands to achieve a higher ROI on their marketing budget, enhanced customer experience across all touchpoints, and a more successful campaign every time it’s used. Some of the ways that AI can be used to support your marketing personalization include:
- More efficient data collection and analysis will help your data collection activities stay within GDPR guidelines and other privacy regulations.
- Using natural language processing, natural language generation, and sentiment analysis to personalize your marketing copy at scale.
- Feeding large data sets into AI models for better customer segmentation allows you to effectively categorize your broader audience and tailor your marketing content to the preferences of different segments.
- Analyzing trends in customer behavior and leveraging real-time suggestions to fine-tune marketing campaigns in progress.
With these applications and more, entrepreneurs and marketing professionals can ensure their campaigns are expertly tailored to the people who make up their audience, helping to forge closer customer relationships and achieve better-performing campaigns.
Product Development and Supply Chain Optimisation
Similarly to AI’s capacity for creative marketing personalization, artificial intelligence can also be leveraged to identify fertile market gaps and meet consumers’ needs with unique and practical products. Like any entrepreneur who’s invested in the success of their business, you probably have your finger on the pulse when it comes to where consumer demands are heading and what the next driving force in your market niche will be.
Human experience and intuition can help make accurate calls about the market’s future. However, AI models excel at pattern recognition. They can pick up on trends across several industries and niches that even the best experts might miss, potentially giving you great inspiration for new product ideas. Following the product development process, AI can also be invaluable for supply chain optimization, continually learning from demand trends, making inventory management recommendations, and predicting bottlenecks or inefficiencies that may be harder for human managers to recognize.
AI is making further strides in logistics optimization through physical robotics, famously seen in Amazon fulfillment centers, where robots are helping to eliminate repetitive tasks and reduce human error. Through these kinds of innovations, retailers and manufacturers can not only position themselves to benefit from consumer trends but also create easier and more efficient operations that reduce waste and maximize profits.
Faster and Fairer Hiring
Though it may not be the most visible iteration of AI in business, artificial intelligence is also having a significant impact when it comes to hiring new staff. With the right AI tools, hiring managers are better equipped to find the best candidates in less time and reduce or eliminate the issue of hiring bias when shortlisting for interviews.
Some of the key ways that AI can be used to streamline the typical hiring process include:
- Application screening by automatically scanning CVs for keywords relating to specific skills, experiences, or other elements of the job description.
- Analyzing applications by variables such as education, skills, and work experience, then ranking the candidates based on their suitability for the position.
- Administering and grading automated test tasks used to determine a candidate’s potential proficiency in day-to-day duties in the role.
- Analyzing your best team members’ professional profiles and comparing them to new candidates to determine their professional and cultural fit.
Aside from these methods of automating away work for hiring managers, AI recruitment tools can also ensure that hiring process decisions are made as objectively as possible.
Unlike human recruiters, AI models aren’t capable of bias when making hiring decisions, whether consciously or unconsciously. By delegating your shortlisting to an AI recruitment tool, you’ll further ensure you get the best candidate for the job and that your business adheres to its fair hiring policies.
Embracing a Brighter Future With AI and Automation
Though AI is still the new kid on the block, it’s already promising masses of value across different processes for businesses of all sizes and industries. Whether it’s data analysis, creating a whole new supply chain, or simply thinning out your Monday to-do list, there’s likely a range of ways to embrace AI and automation at your business and use it to achieve more in a shorter time.
We hope this look at how artificial intelligence will change the future of entrepreneurship has been helpful as you learn more about AI and determine how it can help you towards your goals.